PBSRG - Alpha Research Program - Documented Performance

-	Overview
-	Documented Performance
-	How to Join
-	Qualified Contractors
-	Manufacturers
-	Critical Documents
-	Contact Information

Alpha Research Program
Documented Performance

Since 1997, the PBSRG has collected, analyzed, and documented the performance of Alpha Contractors and the system Manufacturers. Based on the strict Alpha customer satisfaction requirements (98% satisfaction), the performance of this program is extremely high. To view the current performance of qualified Alpha Contractors, please visit the Qualified Contractors and select the contractor in your area.

Neogard Roofing Performance:

The following is the latest performance results of Neogard's Roof Coating System (last updated 2/19/2008).

Criteria	Results
Total area of roofs inspected	8,701,231 SF
Age of the oldest roof surveyed	26 Years
Average age of roofs surveyed	9 Years
Percent of roofs that have never leaked	68%
Percent of satisfied customers	100%
Percent of jobs completed on time	99%
Average customer satisfaction*	9.63
Number of roofs physically inspected (by third party)	242
Number of roofs evaluated by customers	161
Number of different customers	45

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