Performance Based Studies Research Group
Increasing the level of performance in the construction industry
 
  Best Value Roofing: No Leaks, High Customer Satisfaction Over 20
  Year Service Periods
Page 4
 
 
Neogard/BASF
Roofing accounts for 80% of all facility issues. Retrofit roofing has become a stressful and risky task for facility owners. Neogard/BASF has developed a quality control roofing program “Alpha” that has the following features:

• Documents the performance of both manufacturers and contractors.
• Requires 98% customer satisfaction and 98% roofs not leaking for all roofs under warranty.
• Forces contractors to send every roof installed over 5,000 SF to PBSRG who checks on leaking and
  customer satisfaction.
• Clients can call PBSRG if they are dissatisfied with their roofs.
• Joint and several warranties that take care of all issues on the roof.

The measured roof performance for the Alpha system is 26 years, renewable, with 99% customer satisfaction, and no outstanding leaks. Both Neogard and BASF will be at the Best Value conference to help clients get the best value (high performance for the lowest price).
 
TREMCO
In the last two years, PBSRG has also been privileged to have the roofing manufacturer TREMCO join the best value research program. TREMCO makes a perfect match with ASU because:
They offer conventional BUR systems and cold applied modified bitumen systems that have 20+ years of documented performance.

• They measure the performance of their roofing systems.
• They have a high number of performing contractors who they partner with.
• They have the “best value” philosophy.
• They are the most successful in terms of documented performance, and the largest roofing
  manufacturer in the world who has committed to deliver “Best Value” approach.

TREMCO has recently completed very successful projects utilizing best value at United Airlines and General Dynamics. Their ability to increase performance and competition, while maintaining quality has resulted in outstanding performance.

We encourage all clients who have roofing problems to attend the annual best value conference.
Dr. Dean will be presenting on how to get roofs done within the budget, on time, and with minimal risk. He will also present on how to maintain that high performance on the roof throughout the entire service period of the roof. PBSRG has been assisting in purchasing roofs through PIPS and have a 99% performance rating over the  last 15 years.   Best  Value  PIPS  changes the entire roofing environment.
It makes clients get treated like clients and brings highly motivated manufacturers/contractors. Attend the meeting and say goodbye to roofing issues.