State of Hawaii
Case Study
Case Study
Overview
The State of Hawaii, Department of Accounting and General Services (DAGS), implemented the PIPS process in 1998. Due to the number of complaints they received on the traditional low-bid projects, DAGS was looking to increase performance without spending more money. The initial pilot program was to test the PIPS process on roofing and painting projects. Eventually, the research grew into a four-year program that generated a great amount of success for the State of Hawaii. This research program was the longest running program at its time, and generated the greatest amount of research that the PBSRG has collected and documented.
Summary of Results
No |
Criteria
|
User
|
1 |
Total number of projects procured using PIPS | 194 |
2 |
Total project budget cost | $62,785,230 |
3 |
Total awarded cost | $60,923,227 |
4 |
Percent under budget | 3% |
5 |
Percent of projects that finished on time | 100% |
6 |
Percent of projects that finished within budget | 100% |
7 |
Percent of customer that were satisfied with PIPS | 100% |
8 |
Percent that would hire the contractor again | 100% |
9 |
Number of companies evaluated (PPI) | 372 |
10 |
Customers opinion of the low-bid system of contracting (1-10) | 1 |
11 |
Customers opinion of the PIPS system of contracting (1-10) | 10 |
If you have any questions please email John Savicky at john.savicky@asu.edu
