Overview

PIPS Hall of Fame

The individuals listed below have all made significant contributions toward the understanding and implementation of the Performance Information Procurement System.

Contributions: Gordon Matsuoka and Steve Miwa were the visionary leaders involved in the Best Value movement for the State of Hawaii. Over a four year period, PIPS was integrated into the Department of Accounting and General Services (DAGS), awarding $60M of construction. Of the 96 roofs installed under PIPS, installation costs dropped 5% below budget, project management by 80%, and construction time by 50%. Not only has their efforts saved the State immediate resources, but their effect will be felt through the continual performance of the roofs. Currently, none of the roofs leak and all are supported by a warranty that is thirteen years longer than the average low-bid roof. Gordon and Steve also implemented PIPS in mechanical, electrical, and general construction. They were before their time because they tried to implement a structure and process of accountability and efficiency. The State of Hawaii missed a golden opportunity to embrace the government structure of the future. Under Gordon and Steve, DAGS was awarded the 2001 Pono Tech Award.

Contributions: Charlie Serikawa was the first FM in higher education to extensively implement the Performance Information Procurement System (PIPS). Charlie was a natural for PIPS. Industry experience taught Charlie that minimized management led to the transfer of risk. Often admitting that he was "lazy," Charlie enforced the idea that a performing contractor was hired to perform. His performance to deliver projects on time, on budget, and with quality was unmatched (100%.) He handled ten times the number of projects as his contemporaries. He minimized the client's function of management and inspection by 80%. However, Serikawa's success lay not only in the projects results, but in his ability to envelope the win-win culture of PIPS. 100% of contractors indicated they preferred the PIPS process over low-bid procurement. Charlie's efforts later led to other universities using PIPS including Harvard (which won the Corenet Global 2005 Innovation Award for its PIPS implementation), and the University of Minnesota. Like his contemporaries, Charlie left a legacy of innovation and thinking "out of the box."

Contributions: Ron Campbell is a great contributor to the PIPS process through his implementation and use of the process at the Unites Airlines (UAL) San Francisco. As the Project Manager of UAL San Francisco, Ron became aware of the PIPS process through the Dock-7 renovation and understood it was far superior to traditional methods. Through the use of the PIPS process, Ron became a visionary figure at UAL San Francisco by producing the best and highest-quality construction work ever done. At UAL, the traditional low bid process only produced buildings needing constant repairs and reconditioning nearly every year. Under the PIPS process, Ron was able to turn out high quality contractors who produced superior building, which after five years showed no signs of deterioration. According to Ron, the PIPS process identified contractors who took less time on a project and produced the best work UAL San Francisco has ever seen. Ron, through the use of the PIPS process, challenged corporate engineers who were spending huge amount of money to do dead-end studies on writing specification to improve quality. Rather, Ron took the time to use the PIPS process to create properly maintained facilities, which in the end saved UAL thousands of dollars. The research of Ron' execution of the PIPS process showed that minimizing management, inspection, and control by the user, the quality of the final product increases.

Contributions: Mike Steele was the past Neogard CEO, and the developer of the ALPHA high performance roofing program, the first performance based program that was structured based on documented performance instead of marketing information. Steele was one of the founding members of PBSRG, the stabilizing force behind the development and growth of PBSRG, and the innovator of many of its concepts. Steele was the visionary who identified that the same processes and technologies building-owners could use to minimize risk, could be used to identify high performance clients, and minimize risk of nonperforming contractors. Steele also was responsible for developing the manufacturer's strategy of separating the commodity market from the high performance/value marketplace. The ground-breaking idea would help Neogard minimize the risk of price based owners and non-performing contractors, making it the pioneer in offering high performance, installed coating systems by high performance contractors. Mike Steele is personally responsible for making the Neogard urethane coated sprayed polyurethane roof system the dominant high performance system in the SPF industry. Currently, Neogard is one of the leading manufactures with over 75 years of industry experience and over 25 years of documented performance. A pioneering thinker, Steele has served on numerous industry boards: the American Society of Testing Materials (ASTM), National Roofing Contractors Association (NRCA), Construction Specifications Institute (CSI), International Parking institute (IPI), National Parking Association (NPA) and the Canadian Parking Association (CPA).